FAQs

1. Should I see a Physiotherapist after a car/ motor vehicle accident?

Yes! Call your physiotherapist immediately after a car accident. Your physiotherapist will complete a thorough assessment of your injuries and tailor a rehabilitation plan for you.


2. Do I need a Doctor’s Referral to see a Physiotherapist?

No. Physiotherapists and Chiropractors are both primary health care practitioners, so you do not need a doctor’s referral to be covered by insurance or WCB.

3. Will Crowchild Physiotherapy do direct billing to my insurance company?

Yes. Crowchild Physiotherapy does direct billing to most companies, including all insurances under TELUS (Claims Secure, Group Health, Manulife, Canada Life, Sunlife, Desjardins, etc.) Equatible Life, Claimsxchangge, Alberta Blue cross, Green Shield, Medavie Blue Cross. This means you will not be out-of-pocket for any of your insured coverage amounts.

4. How much does a Physiotherapy session cost?

Physiotherapy sessions cost between $60 and $180, depending on your insurance and what services you receive.

5. Will Alberta Workers Compensation Board (WCB) cover my physiotherapy?

Yes. WCB covers a Physiotherapy assessment and treatment costs if all the forms are complete and the injury was work-related or occurred at your workplace. However, WCB does not provide coverage if your employer is WCB exempt.

6. What should I wear to my Physical Therapy sessions?

It is recommended you bring or wear something comfortable to your first session. A tank top is ideal for neck and shoulder-related assessments. A pair of shorts works for knee and ankle assessments. The clinic will provide you with a gown or pair of shorts to change into otherwise.

7. How long will it take me to get better?

Your recovery time is as unique as you are. It depends on:

  • The extent of the damage to your tissues
  • How long since you were injured
  • Nutritional habits
  • Emotional state
  • Immune system
  • Genetic healing factors

We assess these factors during your evaluation. As your body responds to exercises and manual techniques, we can better estimate how long it might take to regain your function.

8. How many sessions do I need?

After your assessment, you and your physiotherapist will discuss the number of sessions you should need. Your injury’s seriousness is the primary consideration to determine the amount of treatment you need. Typically, we see patients once or twice a week for 3 to 6 weeks.

9. Can I continue my regular workout?

Your physiotherapist will carefully evaluate the nature of your injury and your previous exercise routine. You will receive a specific rehabilitation exercise program until you recover from your injury. Still, if your regular exercise program would benefit your recovery, we will encourage you to continue.

10. Can I start physiotherapy if I see a chiropractor or massage therapist?

Yes, physiotherapy is especially effective combined with other treatments. We will communicate and work closely with your other providers to help optimize your recovery.

11. How do I schedule an appointment for physiotherapy?

Call (403) 300-0963 or CONTACT US online.